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Application Support Engineer
CA India
Location:
Hyderabad / Secunderabad
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization;Post Graduation Not Required
Industry Type:
IT-Software/ Software Services
Functional Area:
QA & Testing
Job Description
* Analyze production service desk tickets to determine corrective course of action and/or route to proper team.
* Lead design sessions within area of specialization (Testing)
* Facilitate and drive resolution to integrated solutions across work streams within area of specialization
* Resolve complex business issues through Business Process Procedures and end user support
* Lead overall design of the testing strategy for internal projects or break fixes
* Plan, manage, and execute test plans and timelines within work stream,
* Resolve complex issues through self research, peer groups networks, or discussion forums within area of specialization
* Represent area of sub expertise in integration sessions and business
forums with limited supervision. Make and communicate decision made
within these sessions.
* Own and ensure adherence of team members to PLC methodology,
* Participate in relevant end user forums.
* Conduct performance appraisals of direct reports.
Desired Candidate Profile
Typically 2 or more years of broad IT industry in Quality Assurance and
Software Testing practices for all phases of the PLC. 2 or more years
of experience in QA Team management on a Software Testing Project
basis. 2 or more years of hands-on experience in Manual QA Testing.
Company Profile
CA, Inc. (NASDAQ:CA) is one of the world's largest IT management
software providers. Our software and expertise unify and simplify
complex IT environments in a secure way across the enterprise for
greater business results. Founded in 1976, CA today is a global company
with headquarters in the United States and 150 offices in more than 45
countries. We serve more than 98% of Fortune 1000�xAE companies, as
well as government entities, educational institutions and thousands of
other companies in diverse industries worldwide. In fiscal year 2005,
CA reported $3.53 billion in revenue.
CA India, with its commitment to building business value for Indian
customers, has been making significant investments. Since its inception
in 1997, CA India has expanded its operations considerably with offices
in 6 cities - Bangalore, New Delhi, Mumbai, Kolkata, Chennai, and
Ahmedabad.
Contact Details
Executive Name:
Meesala Ram Kumar
Keywords: Software Testing, Quality Assurance
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