Designation |
Team Leader - Collections |
Job Description |
To deliver collection targets & monitor process related activities
To allocate cases to field for collection on time, allocation & monitoring TC performance.
To maintain relationships and achieve customer satisfaction (internal customers/agencies) |
Desired Profile |
Interpersonal effectiveness
Ability to influence
Drive for results
Team effectiveness
Process orientation
Good communication
Planning and Organizing
Customer Sensitization |
Experience |
3 - 6 Years |
Industry Type |
Telcom/ISP |
Functional Area |
ITES/BPO/KPO, Customer Service, Ops. |
Education |
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization |
Location |
Hyderabad / Secunderabad |
Keywords |
Collections, Customer Service, Billing & Credit Control |
Contact |
jaya kishore
Bharti Airtel Limited
|
Telephone |
040 40000192 |
Fax |
040 40012233 |