|
Experience:0 - 4 Years
Location:Hyderabad / Secunderabad
Compensation:Salary will not be a constraint for the right candidate
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required,Diploma - Any Specialization,Other Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required,PG Diploma - Any Specialization,Other
Job Description
Acquire knowledge on HSBC products and procedures.
Efficiently handle inbound and outbound calls to resolve overseas customer queries.
Electronically
process data and respond to customers queries pertaining to banking
transaction from HSBC offices across the globe
Desired Candidate Profile
Excellent English communication skills.
Ability to interpret and handle complex numerical data.
Excellent interpersonal and negotiating skills.
Good keyboard skills.
Flexibility to work in shifts
Company Profile
HSBC
is one of the world's largest banking and financial services
organization with an international network of about 9,500 offices
located in 85 countries and territories. It provides banking and
financial services to over 100 million customers through 335,000
employees. As of December 2007, HSBC had a Total Assets of USD 2354
billion and its 2008 H1 profits were at USD 10.2 billion. HSBC has been
ranked as the World's Most Valuable Banking Brand with a brand value of
USD 35.4 billion. It has also recently been ranked as the World's Top
Bank by The Banker magazine. HSBC Global Resourcing HSBC Global
Resourcing, the largest, captive banking and financial services
off-shoring organization in the world, is an important component of
HSBC's business strategy. It plays a key role in delivering shareholder
value and helps HSBC remain competitive in the global financial
services market. It operates out of 15 Group Service Centres across 5
countries in Asia, which include India, China, Malaysia, Philippines
and Sri Lanka, and has more than 32,000 dedicated professionals.
|
