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Urgent Requirement : User Research Analyst / Engineer for Capgemini FS-SBU
User Research Analyst / Engineer
I. Principal Accountabilities
1.
Execute user research efforts such as: Field observation, contextual
interviewing, task analysis, usability testing, competitive analysis,
industry trends, social trends, stakeholder interviewers, contextual
injury, etc.
2.
Conduct ethnographic research to develop an understanding of our
customers, their goals, and the problems they experience. Conduct
studies of conceptual alternatives and prototypes to guide design
solutions.
3.
Apply user-centered design principles, human factors, usability
heuristics and methodologies, industry best practices and standards,
and social research methods. Facilitation of collaborative group
meetings; consensus building. Coordination, development and
facilitation of usability tests. Strategize the big picture and develop
tactics to execute that strategy.
4.
Conduct studies of conceptual alternatives and prototypes to guide
design solutions. Provide input to business strategy based on your
understanding of our customers.
5.
Interpret the information you obtain from customers to provide design
recommendations. Drive and enable the adoption and use of best
practices across the business unit.
6. Evaluate and translates research findings into actionable insights and design improvements.
7. Adhere strictly to compliance and operational risk controls and
regulatory standards, policies and practices; report control
weaknesses, compliance breaches and operational loss events.
8. Complete other related duties as assigned, support the Company�s Diversity programs.
II. Knowledge, Skills & Abilities
1. Strong understanding and practice of the fundamentals of social research and ethnography
2.
Expert knowledge in usability engineering and the field study
methodologies, notably designing and conducting usability studies,
heuristic evaluations, contextual inquiry, etc.
3. Proven laboratory, interview and observation skills
4. Excellent written and oral communications skills.
Experience � 4� 8 Yrs
Job Location � Pune
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So mail your Resume as soon as possilble
Mail Id : [email protected]
subject line :- Name/Role/Curr_loc/Yrs Of exp
Please do mention the subject line and your resume must include your personal details such as date of birth.
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