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Wipro recruitment for Customer Service Executives
Company Profile Wipro is an
integrated corporation that offers a diverse range of products,
solutions and services in systems, software, consumer care, healthcare,
lighting and infrastructure technology. We are driven by our passion
for quality and our commitment to Customers. This drive has catapulted
us among the 10 most admired companies in India. Through constant
innovation and a people-first attitude, we strive to assume leadership
positions in all our businesses in the new millennium. Wipro is the
first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company
globally. Wipro's position of leadership in the IT business is built on
a strong foundation of quality processes (Six Sigma and ISO 9000),
Knowledge Management, Innovation & People processes (P-CMM: People
Capability Maturity Model). Wipro provides comprehensive IT solutions
and services, including systems integration, information systems
outsourcing, package implementation, software application development
and maintenance, and research and development services to corporations
globally. Have a team of over 42,000+ committed people from different
managerial and engineering backgrounds, spread across US, Europe, India
and Japan. We provide end-to-end solutions across industries through
unique models and methodologies, to deliver time, cost, quality and
full-service advantages. We are the chosen IT outsourcing partner for
several Fortune 500 companies. Wipro BPO Solutions Ltd is India's
leading third party offshore BPO (Business Process Outsourcing)
provider with a full spectrum of BPO services. The Company Headquarters
are located in New Delhi, with six state-of-the-art facilities in
Mumbai, Pune, Chennai & Kolkata and global offices in US, UK and
Canada. Wipro BPO provides a broad range of services from customer
relationship management, back office transaction processing to industry
specific solutions. The key element of services delivery is an
integrated approach towards providing increasing value over the entire
course of our client relationships. This involves a phased approach
towards process standardization, process optimization and process
re-engineering.
Designation Customer Service Executive(B8365)
Experience 0 - 1 years
Industry Type Software Services
Functional Area ITES / BPO / KPO / Customer Service / Operations
Keyword Customer Service ExecutiveB8365
Location Powai
Education
UG - B.Tech/B.E. - Any Specialization
PG - M.Tech - Any Specialization;MCA - Computers
Job Description
Roles and Responsibilities: Communication, Computers
Skill & Job Requirements:
1. Telephone handling skills.
2. Knowledge of Desktops Computer System.
3. Customer Service Skills
4. Knowledge of Products
5. Knowledge of procedures
6. Good spoken English skills
7. Key boarding Skills
8. Sales skills
Desired Profile
Qualification: null
Experience: 0-1 YEARS
Skills:
* Answer / Make calls / work on queues as required.
* Understand customer queries / request and act accordingly.
* Maintain a healthy and clean work environment.
* Update knowledge of process on regular basis.
Area of expertise: Operations
Reference Job Code B8365
How to Apply
1. Click here
2. Enter Job code B8365
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