In West India, states of Maharashtra and
Gujarat lead in call center operations. Mumbai - the capital of
Maharashtra is a favorite destination of BPO providers. It has also been
rated as lowest risk location because of good communication and
infrastructure facilities. Government of Gujarat too is making all
efforts to lure call center companies. The state has implemented
lucrative business policies and provides BPOs with necessary
infrastructure support. Ahmedabad and Vadodra are a
popular call center destination in Gujarat.
