Our approach to vertical expertise is to apply all of the knowledge, experience, lessons learned and capabilities' acquired to our core competencies in Insurance, Health Care and Financial Services. Our guiding principles are as follows: At CSSI, technology isn't an end in itself. It's a tool that helps you operate more efficiently. A tool that, when used intelligently, directly benefits your bottom line. What we do is create customized solutions that all your people will be able to use - will actually want to use - to boost productivity, improve quality and cut costs. Above all, we can help you gain a competitive edge in a crowded market. Whether it's through business intelligence, business process or knowledge management, CSSI is uniquely qualified to create solutions that help your business achieve its full potential. Because our top people have as much expertise in business as they do in technology, this is what sets us apart. Ultimately, what differentiates us is how we can help differentiate you. Our business is to help your business be successful. How we do what we do is why we do it better. As a mature software development company, CSSI is well aware of the realities that surround the successful implementation and delivery of software projects. The industry, historically, had great difficulty in delivering projects or even finishing projects that met the customer's expectation. Since the beginning of the Company, we have lived by the credo that all of our work is guaranteed. Once we understand your business and you are delivered a scope of work, we will give you a not to exceed price that both of us can take to the bank.

ServicesOverview We call our methodology �Max Rad� MaxRad� is the next level of the traditional Rapid Application Development process. MaxRad� is based on the Microsoft Solutions Framework (MSF) and the software Capability Maturity Model (CMM). Using these proven methodologies as the foundation, CSSI has built a defined, repeatable and highly adaptable approach that emphasizes innovation, creativity, teamwork and results. Essentially, a total integration of left- and right-brain thinking that produces robust, effective solutions in much less time. With MaxRad� as the blueprint, our software solutions evolve through a defined yet flexible process that looks at the big picture and not just isolated aspects of your business. So here�s our guarantee: One, we'll meet the deadlines we promised; Two, we do it at the price we quoted. Three, if something doesn't work the way we said it would - including bugs, for as long as you own the software - we'll fix it and at no charge. To help you avoid common problems, CSSI builds in a basic training program for your employees, provides generic and specific user manuals and, if necessary, creates a model office and an initial help desk/support system. For additional, long-term security, CSSI offers support contracts that include regular software maintenance, enhancements and upgrades. On time, on budget, guaranteed results. It's probably what you promise your clients. And you can hold us to the same standards.

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