Edla InfoTech is devoted to excellence and innovation in the field of IT Industry. We provide every customer with the best technical services in the industry. Our commitment and expertise in technical services enables our clients to succeed in today's highly competitive technical environment.Our software products make innovative use of technology, helping our customers distinguish themselves in an increasingly crowded and competitive marketplace. We at Edla InfoTech understand that technology is not a 'thing'. It's a process that allows you to do bussiness better , to serve your customers better. Our job is to provide products and services to help you make your businessess the most successful ones.The solutions are designed to provide seamless integration, completely flexible and scalable application environment. Our mission is to develop, deploy and implement opportunistic Business strategies for our clients while helping them minimize their exposure to e-Business risk.
Edla InfoTech specializes in delivering a solution that is a future of computing technologies (Voice, Internet & Multimedia). This involves a wide range of products from Computer Telephony Integration, Switching, High end Multimedia Messaging Services, State of the Art Speech Recognition and Web Enabled Call Centers.
A wide range of Blue Chip companies in the Banking & Finance, Hospitality, Healthcare, Manufacturing and Distribution, Transportation, Insurance and telecom service providers have successfully deployed these solutions.All the above industries are interconnected and rapidly changing in the way they operate. Edla InfoTech has the expertise in these areas and works towards improving the business operations and growth of the companies in these Industries with through the use of Information Technology.
We offer product-driven services. Our total solution approach ensures successful implementation of large-scale, mission-critical information systems. We forge lasting relationships with our customers, providing ongoing support, maintenance, and outsourcing services.
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Products and Services:
Services
Whether you need assistance with a e-commerce solutions, critical support for your customers or help with developing a custom solution for a business Edla Infotech is your business partner. We will go the extra mile to help because at Edla we understand the connection between satisfied customers and successful business. Both yours and ours.
When it comes to e-commerce solutions in the self-service arena, whether for call centers, CTI, transactional web sites or connectivity to back end databases, Edla has the solutions. With our mix of technology partners and experienced, dedicated employees we have the ability to get the job done right.
Web Design & Development
We undertake overall Web site designing & development as per client's requirements with Shockwave, Flash, 2-D, 3-D animations and video, Navigation & link design, Forms processing, CGI scripts in C,C++,Perl, Python,Java Servlets, EJB.
Web Application Service Provider
Broadly defined, an Application Service Provider (ASP) is any organization or third-party that provisions software applications over the Internet, typically for a fee. ASPs host and manage the applications from their facilities or from co-location center(s), and coordinate the ongoing support, maintenance and upgrades of the applications. By combining software, hardware, networking technologies and technical expertise, ASPs provide superior performance and increased security, reliability and scalability over traditional corporate-owned, in-house corporate-run applications � without a significant up-front financial commitment.
Interactive Web Applications
Self-service employee web/IVR applications
Customer relationship web/IVR applications
Intranets for worldwide corporations
Easy and quick information access and update capability
Call Center Integration
Seamless integration of all call center technologies
Improved workflow, overall operating efficiency and agent productivity
Our Process is Detailed in the following topics -
1.The Strategic Development Process
2. Project Management
3. Technology Integration Srevices
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Corporate Office Address:
#1 : 4th Floor, 3-4-897/A, Sai Sushma Complex, Barkatpura, Hyderabad, Andhra Pradesh, India ,500027
Phone:+91-40-27564607
Fax:+91-40-27564225
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