GTL is a global provider of networked systems management services. GTL presents integrated end-to-end service offerings: Carrier Grade and Enterprise Network Engineering, Networked Applications and Infrastructure Management (managed services), Converged Network Systems Integration, Process Implementation Solutions, and Process Fulfilment Services.These services are offered to international enterprises, including Fortune 500 companies, telecom carriers, large non-profit entities, and public agencies. Our service framework consists of nearly 3600 associates working out of global delivery nodes that include Dubai, London, Mauritius, Mumbai, Dallas, Riyadh and Singapore. GTL customer engagements include large public and private sector organizations engaged in banking, finance and insurance; IT and telecommunications; retail and logistics; FMCG; process and batch manufacturing; and health care. Business process management services include applications management, back-office accounting, customer care, security management, and legal support services. Using COPC-standard SLA management practices and custom-built performance monitoring dashboards, GTL provides to its customer-partners best-in-class technologies and innovations, �customer-first� service reliability, and unparalleled real-time transparency.