All Information about the Role of Front Office/Guest Relations Exec./Mgr

Front Office/Guest Relations Exec./Mgr work is Using the telex & facsimile. Welcoming guests to the hotel. Checking � in guests and selling rooms. Caring for customers. Issuing & controlling room keys. Showing guests to their rooms. Dealing with guest enquires. Handling mail & messages. Using the public address system. Handling complaints. Checking out guests. Arranging departures & seeing guests off. Handling over at the end of a work shift.