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Wipro Infotech is the IT Services, Solutions & Products division of the Rs. 81.7 billion Wipro Limited. For the quarter ended June 30, 2005, the revenues touched Rs. 3.38 Billion, an increase of 25% year on year. Profit Before Interest & Tax (PBIT) grew by 61% year on year to Rs. 218 Million.
With over two decades of experience, Wipro has stamped its presence on the Indian market and leads the Indian IT industry. Headquartered at Bangalore, our business spans India,
Please visit www.wipro.co.in for more details on the company
Designation Wipro Infotech hirirng Desktop Engineers for Mysore
Job Description will be responsible for supporting calls that comes to Technical Helpdesk
Should be able to troubleshoot and give online solutions and register 100% of the calls with proper information captured as defined in SOP by capturing the relevant technical information.
Should be a excellent team player and should posses excellent customer orientation skills.
candidates who are willing to relocate to Mysore should only apply
Desired Profile Language Skills - English and Hindi with any one or more of the following regional languages. Tamil, Telugu, Malayalam, Marathi, Punjabi, Bengali, Oriya, Marathi, Gujarati.
Soft Skills - Customer service skills, Basic Telephone Etiquitte, Customer Orientation, Communication skills, Listening skills,
Able to answer customer queries politely and effectively. System knowledge
Knowledge of Hardware & Networking, OS - Windows, Linux, Novell.
Familiar with technical terminologies of application and softwares. 100% Process
knowledge and adherence. Certifications like A+, MCSE, CCNA would be an add ed advantage.
Experience 0 - 2 Years
Industry Type IT-Software/ Software Services
Functional Area Systems, EDP, MIS
Education UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Compensation: Rupees 1,00,000 - 1,75,000
Location Mysore
Keywords desktop customer support help desk
Contact J.S Raj Mohan
Wipro Infotech
Wipro Infotech;
No 5; Papanna Street
St Mark's Road; Bangalore - 01
Bangalore - Karnataka ,IN 560001
Telephone 91-080-30582940
Website http://www.wipro.com
Job Posted 17 Jan
Reference MYHD
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