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Home » Jobs » Freshers IT Job Opening at InKnowTech





FRESHERS IT JOB OPENING AT INKNOWTECH

InKnowTech is a Network and Communication Management company, providing services and support to global Telecom Service Providers and Enterprises. With a dedicated intelligent Service Management Center established in Bangalore, India, we provide 24*7 Support to cater to the requirements of our clients worldwide.

 

Company: InKnowTech Private Limited

Experience: Fresher Jobs

Location: Pune

Education: B.A BCA B.Com B.E/B.Tech

Job Position: Fresher

Industry Type: IT-Software/Software Services

Functional Area: IT- Hardware / Telecom / Technical Staff / Support

Posted Date:  9/21/2008

Expiry Date: 12/31/2040




Experience: 0 - 1 Years

Location: Pune

Education:
UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Industry Type: IT-Hardware & Networking

Functional Area: IT-Support, Telecom, Hardware

Job Description:
To handle complete IT-Helpdesk Operations that includes, logging in-house calls/complaints emerging
To capture the service calls at the very first instance and plan an action accordingly.
To coordinate with vendors & OEM support Providers at the support locations in respect with the service call logging till the closure of the call..
To handle Call Management Tool - MY HT regarding the logging of the calls, their closure and generating.
Generation of call dump report & Required MIS at the defined intervals (Daily, weekly & Monthly)
First level telephonic troubleshooting for DESKTOP & printers calls before logging a complaint.
Any thing related to Network SERVER and system admin and Desktop skills is must.
Along with your responsibilities mainly focused on installation configuration, troubleshooting remotely, call logged, lan wan router dhcp dns winserver, and server related exchange & 2000 server.

Desired Candidate Profile:
>good communication skills

Company Profile:
InKnowTech is a Network and Communication Management company, providing services and support to global Telecom Service Providers and Enterprises. Read InKnowTech Private Limited Blog

Contact Details

Website: http://www.inknowtek.com

Executive Name: sweta

Telephone: 080-41103030
 



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