TECHNICAL NETWORK SUPORT L2,L3 TO UK CLIENT

Job Description

- Candidates should have excellent Communication in English as they would have to interface UK based customers for Level 2 Technology support.
- Some experience in Application monitoring and trouble shooting in 24x7 environment in the following technologies is desired.
- conversant with administration and configuration of Cisco (or similar) products;
- Excellent understanding on LAN/WAN/ Voice/ Hosting Infrastructure Support
- MCSE/MCP/ CCNA/CCNP Certification
- Preferably a Telecom Graduate with exposure in a technology Support Center.

-All positions would need to work in rotational 24*7 shifts.
-Based on the Training given to the candidates there could be a possibility of Service Agreements for 2 years.
- Preferably with 2 years plus experience in a similar environment for the L2 positions.
- 3 to 6 years of experience for the L3 positions.
- At least 34 years of relevant team lead experience for Team lead positions.
- Trainers need to have relevant training exposure in similar technologies

Desired Candidate Profile

1.L2 Service Desk Engineers: 16 positions
2.L3 technology Desk Engineers: 35 Positions
3.Team Leaders:4 Positions
4.Trainers: 2 Positions


Education:BE/Dip EEE,ECE,IT..

ProjectLocation:Siemens-Kolkata

Excellent English comunication is mandatory..

Company Profile

www.s2infotech.com Business Associate of Siemens..

Contact Details