BANGALORE: Unperturbed by the economic
slowdown in the United States, the Business Process Outsourcing (BPO) sector is
growing and cashing in on the opportunity of more business.
For the
BPO sector, the US slowdown is the melting in the pot to look for more business
in terms of opportunity.
This space in information technology even
though US centric is looking formidable in facing the slowdown.
The
sector is also looking at other economies and non-US geographies to fill more
space.
Talking to a nes agency in an interview, Partha Sarkar, the
CEO of HTMT Global Solutions, one of the most reputed BPO companies, said, "The
US economic slowdown is an opportunity for BPO sector."
Sarkar finds
this trend is temporary and will stabilize soon.
Back office
outsourcing has become a common practice among various BPO's which are primarily
focused on providing a full spectrum of services, including customer support,
accounting, administration, inventory management, data entry services, research,
CAD design support, insurance and risk analysis for medium sized enterprises is
profitable business ventures which has swept India and the Indian middle class.
Deepak Kumar, Sr Benefit Management Analyst, HTMT said, "Working in
the BPO company is very valuable. It allows us to know the different cultures
across the globe."
For Vandana Singh, Sr Claim Processing executive,
at HTMT, working in BPOs is something different.
State Information
Technology Secretary, Ashok Kumar C Manoli, said: "It is an opportunity. The
State Government will provide support to BPO companies in the state."
In the current scenario, outsourcing is a boon for everyone.
Outsourcing is all about giving some part of your business work or the entire
services to the other companies.
Even though the US economic
slowdown is a silent killer, the BPO segment is facing this under current in
cashing in on opportunities.
