With 28 years of experience, Aditya Birla Minacs provides customized business process outsourcing (BPO) solutions focused on five core areas of capability: customer relationship management/contact centers, Minacs Marketing Solutions, knowledge and process outsourcing, finance and accounting outsourcing and Minacs IT Services . The company combines expertise in these areas to improve revenue, customer service, and operating margin for Fortune 500 clients.
Minacs has more than 13,000 employees at locations in North America, Europe, and Asia and has established successful industry practices with clients in the manufacturing/automotive, banking, financial services, insurance, telecommunications, and technology verticals.
As a trusted advisor, Minacs is well positioned for accelerated success in the global BPO industry, through its multinational footprint, its capabilities in multiple industry verticals, its culturally diverse and knowledgeable workforce, and its ability to deliver best-in-class solutions.