Head/VP/GM-QA/QC work is the Responsible for quality at all stages of manufacturing
Customer complaints handling
Customer complaint reduction
Interaction with Marketing, Planning and Production for external Inspection
Interaction with Purchase dept for Raw material quality issue and take corrective actions
Interaction with all Project Managers w.r.t quality issues.
Assigning work to Engineers based on priority
To guide QA Engineers for inspection
To create quality awareness among the workforce, supervisors.