IT/Networking-Manager AT&T Hosting & Application services has several data centers around the globe providing range of services starting from simple co-location to complex managed application services such as Oracle apps, SAP, Peoplesoft, E-commerce etc. To manage the IT infrastructure i.e. platform/OS, database, storage, network from operations standpoint is carried out on 24x7 basis. There are focused teams working on each of the relevant area. PMT function owns end to end- Network,storage, DB, platform - �proactive� management function to resolve recurring/escalated issues by leveraging specialist expertise available. This involves, identifying key cases, analysis of trends, keep identifying top noise makers & coming with resolution strategies, IRO (RCA process) write ups .
IT/Networking-Manager AT&T Hosting & Application services has several data centers around the globe providing range of services starting from simple co-location to complex managed application services such as Oracle apps, SAP, Peoplesoft, E-commerce etc. To manage the IT infrastructure i.e. platform/OS, database, storage, network from operations standpoint is carried out on 24x7 basis. There are focused teams working on each of the relevant area. PMT function owns end to end- Network,storage, DB, platform - �proactive� management function to resolve recurring/escalated issues by leveraging specialist expertise available. This involves, identifying key cases, analysis of trends, keep identifying top noise makers & coming with resolution strategies, IRO (RCA process) write ups .
