QA/QC Mgr work is
Provide 24x7x365 Database Services Operational Support for the MSSQL Databases and MSSQL related technologies environments.
Environments included within scope of operational support services (24x7x365)
Production
Disaster Recovery
Production Database Backup & Recovery (i.e. array mirroring, log shipping, etc.)
Prod-Like / QA / Production Support
Production Support / Break Fix
Non-Production (Dev, Test, Product-Test)